intalk.io for Zoho

Cloud contact center capabilities in Zoho CRM—inbound, outbound, IVR, and chatbots

Built for: Desk Developed by: intalk.io
  ( 1 )

intalk.io is an omnichannel customer interaction platform that helps you convert more leads on phone and manage service calls inside Zoho CRM. With its cloud contact center capabilities, you can run a contact center on-cloud with agents connected from home. Through a single unified interface, agents can manage all interactions from a single screen, thus enhancing productivity and staying contextual. intalk.io is trusted by 300+ customers, 12+ business verticals with a presence in 15+ countries.

Key Features:

  • Fully integrated with Zoho CRM. You can call your customers with a single click from within Zoho CRM.
  • Play and download voice recording files from Zoho CRM
  • Incoming call pop-up with lead/contact details from Zoho CRM
  • Intelligent IVR call flows based on caller ID and profile (SQL query based on VIP, high spend etc.)

Tags

Deployment type Zoho platform
Published date Jun 22, 2021
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

For Support Requests

Report an issue

This app is published in accordance with Marketplace review process. Click here to know more.

Newsletter
Get the latest news on useful apps to simplify work and increase productivity.