IPCortex Integration for Zoho

Increase your businesses productivity with IPCortex’s PhoneBridge integration.

Built for: Desk Developed by: IPCortex
  ( 1 )

Increase your business' productivity with IPCortex’s PhoneBridge integration, with seamless data handling from phone to Zoho. Identify known incoming callers with their Zoho records, allowing agents to locate their information and provide an enhanced customer experience.

Key Features:

  • Incoming call pop-ups:
    Identify contacts when they call in, allowing for a more personalised experience. As soon as a known contact calls, their Zoho
    record will appear in a popup, allowing for key information to be pinpointed.
  • Automatic call logging:
    understanding your contacts previous interactions and engagements with you is imperative to delivering a personalised
    experience. With the IPCortex integration, never lose a phone log again.
  • Click to Dial:
    With IPCortex you can call a contact in seconds with a single click, this allows you to spend more time delivering
    a quality service
  • Contextual calling:
    provide a personalised experience to all known callers.The caller’s details and key insights automatically display whenever they call.Additionally, update contact details without switching screens or apps.

Tags

Deployment type Zoho platform
Published date Apr 19, 2020
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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