Jive for Zoho Desk

Experience all of the advanced features of an enterprise-grade PBX.

Built for: Desk Developed by: Jive Communications

Founded in 2006, Jive is an enterprise-grade phone system that offers 80+ hosted VoIP features to help organizations communicate better. Our unified communications products include cloud-based voice, video, contact center software, and mobile applications.

The Jive extension for Zoho Desk enables you to simplify and streamline your call workflows so that you can focus on providing quality customer service. With advanced call management features like call parking, auto rejection, auto divert, call queueing, call routing, call waiting, and call transfer, the extension brings an impressive range of possibilities to manage your inbound and outbound calls.

Key Features:

  • Control and update your system in real time from any internet-enabled device using Jive’s online portal.
  • Transform your mobile devices into an extension of your office phones or standalone cloud phones with the Jive Mobile softphone application.
  • Click on any phone number in your helpdesk to instantly make an outbound call.
  • Free up your agents by automating the mundane, time-consuming task of logging calls.

Tags

Deployment type Built-in integrations
Published date Jan 31, 2019
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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