No matter how good you are at work, it is not uncommon for important tasks to fall through the cracks. This is mostly because it's hard to clearly see work items that are in the pipeline. This is where the Kanban task board comes in. The Kanban board is a way for you to visually manage work by organizing tasks into columns based on their status. This enables you to digest information stored in Zoho Desk in a whole new way, empowering teams to stay focused on their important tasks.