Magento is a leading open-source ecommerce platform that offers essential features and tools to build an online store from the ground up. It's one of the best ecommerce platforms in terms of features, support, and security. With our Magento for Zoho Desk extension, your customer support agents save time and improve accuracy with a simple way to create support tickets for orders placed on the Magento platform. Track orders, payments, and shipment information from within Zoho Desk tickets, so support agents can communicate contextually with their customers.
Key Features:
View your customer's order, payment, shipment, and other details (including price, quantity, and notes) without leaving the Zoho Desk interface.
Any changes in Magento store order status will automatically update in Zoho Desk.
Poor support. They never respond to questions nor willing to help enhance the application and solve basic UI problems. They take months and months to answer basic support questions and offer help.
We’re sorry to hear you had an unpleasant experience with us. As per our records, WE have responded to all your emails promptly. In our last email, we have clearly mentioned that, kindly get in touch with Zoho desk team reg for your customization coz the customization you have requested is out of scope. We've been waiting for your reply, but have not heard from you. So, we have closed your ticket.
If you require assistance in configuring the extension, drop us a line at support@zohoextensions.com
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No, unfortunately we can't provide an extension to the free trial period.
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Hello,
I would recommend you to try Magento Extension For Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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We’re sorry to hear you had an unpleasant experience with us. As per our records, WE have responded to all your emails promptly. In our last email, we have clearly mentioned that, kindly get in touch with Zoho desk team reg for your customization coz the customization you have requested is out of scope. We've been waiting for your reply, but have not heard from you. So, we have closed your ticket.
If you require assistance in configuring the extension, drop us a line at support@zohoextensions.com
Thanks & Regards,
Bala.