MiiTel For Zoho Desk

MiiTel For Zoho Desk

Your phone system inside Zoho Desk: Make or receive calls, log everything, miss nothing

Built for: Desk Developed by: Zoho Corporation

Support agents lose valuable time switching between their phone system and their help desk, copying numbers, manually logging calls, and searching for context. MiiTel for Zoho Desk eliminates that friction by embedding a full-featured, AI-powered phone system directly inside your help desk workspace.
From one-click outbound dialing to real-time incoming call alerts, your agents stay focused and responsive without ever leaving Zoho Desk. Every call, whether incoming, outgoing, or missed, is automatically logged and linked to the correct contact or ticket. Combined with AI-driven transcription and conversation summaries, your team gains instant visibility into what was discussed, enabling faster follow-ups and more personalized support.

Key Features:

    Tags

    Deployment type Zoho platform
    Published date Jul 1, 2026
    Version 1.0
    Latest Released date Jul 3, 2026
    Category Telephony
    Pricing Free
    Vendor Website

    Compatible Editions

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