Transform your customer service operations on Zoho Desk with Expertflow CX, a cutting-edge contact center solution that seamlessly integrates voice and chat interactions with your Zoho Desk account.
For details on purchasing a license for the Expertflow Contact Center, you can find details here: https://www.expertflow.com/pricing/
Key Features:
Multichannel communication: Let clients reach you via phone, browser (voice, video, and screen share), or any chat channel like SMS, Facebook Messenger, and WhatsApp inside your Zoho Desk account.
Advanced IVR systems: Offer traditional or conversational IVR using Google Dialogflow, Microsoft Speech Studio, or Amazon Lex.
Efficient task management: Utilize skill-based routing and media distribution for optimal agent performance. Create new tasks and tickets for every customer conversation.
Comprehensive reporting: Gain insights with detailed reporting.
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Hello,
I would recommend you to try Multichannel Contact Center for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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