Reward Rally for Zoho Desk

Boost User engagement and retention with Reward Rally in Zoho Desk.

Built for: Desk Developed by: Peninsular Research Operation
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Reward Rally seamlessly integrates with Zoho Desk, gamifying tasks to enhance user engagement and productivity. Through instant rewards and customizable incentives, it motivates agents to excel while fostering a goal-oriented culture. This integration drives efficiency and customer satisfaction within the support team, optimizing performance and retention.

Key Features:

  • Seamless integration: Reward Rally seamlessly integrates with Zoho Desk, allowing users to access gamification features directly within the platform, ensuring a smooth workflow without switching between applications.
  • Points, rewards, and leaderboards: Reward Rally awards points for completing tasks, which users can redeem for rewards; game actions are triggered after the workflow has been defined within Zoho Desk. Leaderboards showcase top performers, fueling competition and motivating users to excel in customer support.
  • Incentivized collaboration: Reward Rally encourages teamwork in Zoho Desk by rewarding collaborative efforts, such as sharing knowledge and assisting colleagues, fostering a supportive and efficient customer support environment.
  • Goal-oriented focus: Through Reward Rally's integration with Zoho Desk, users can align their actions with organizational goals, track progress, and receive rewards upon achieving targets, enhancing productivity and commitment.

Tags

Deployment type Zoho platform
Published date Apr 9, 2024
Version 1.1
Latest Released date Feb 2, 2025
Category Agent Productivity
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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