Enable SMS communication between support agents and end users using the RingCentralSMS Integration for Zoho Desk. End users can ask for help via SMS and support engineers can send the solution as an SMS through Zoho Desk. Automatically detect when to create a new ticket and when to continue with an existing thread with the implemented AI. An open and available ticket will be converted into a thread and a new thread will be created if the existing ticket from the same contact is marked as closed.
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RingCentral SMS Integration for Zoho Desk
Create tickets or threads for inbound and outbound SMS messages
Developed by www.oapps.xyz
Built for: Desk Developed by: www.oapps.xyz
100+ Installs
App Temporarily De-listed.
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| Published date | Feb 2, 2021 |
| Latest Released date | Jul 21, 2022 |
| Category | Telephony |
| Pricing | Paid |
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| www.oapps.xyz OAppS Technologies PVT LTD |
OAppS transforms communication by providing an in-app solution that fits right inside your CRM/eCommerce software. Our solution enables, efficient engagement, personalized interactions, and timely support. Whether it's sending SMS, Chat, or WhatsApp messages, or delivering crucial updates, OAppS empowers businesses to effectively connect with customers, revolutionizing the way they engage and interact.
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I would recommend you to try RingCentral SMS Integration for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
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