Shopify Extension for Zoho Desk

Keep track of customers' orders, payments, and shipment statuses from your Shopify store directly within Zoho Desk.

Built for: Desk Developed by: Yaali Bizappln Solutions
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Sync and keep track of customers' order, payment, and shipment status from the Shopify store within Zoho Desk.
Our extension allows you to view order information for Shopify customers directly on Zoho Desk's ticket details and customer record pages via eWidget, including product details (price, quantity, notes), shipment information, and payment status. This allows customer service teams to quickly access the information they need and resolve issues quickly.
With our Shopify extension for Zoho Desk, you can empower your support team to initiate a partial or full refund directly from Zoho Desk and resolve customer refund concerns swiftly.

Our extension allows you to choose whether to sync customers from Shopify to Zoho Desk and You can Effortlessly sync your Shopify Customers with Zoho Desk

Key Features:

  • View a list of customer orders directly on the ticket details page and customer record page via Zoho Desk's eWidget.
  • Effortlessly link a ticket to a specific Shopify order on the ticket and customer record details page for faster resolution.
  • Empower your support agents to initiate partial or full refunds directly from Zoho Desk so they can resolve customer concerns swiftly.
  • Monitor the activity history of any specific order in the timeline section of the order details view within Zoho Desk.

Tags

Deployment type Zoho platform
Published date Jun 25, 2024
Version 2.0
Latest Released date Nov 29, 2024
Category E-Commerce
Pricing Paid
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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