Slack is the most popular team chat application used to help organizations communicate and coordinate more effectively. If Slack is where your team comes together to collaborate, why switch tabs to get ticket updates? The Slack extension for Zoho Desk centralizes your team communications by bringing all your ticket information into one place. It also keeps your agents informed about events related to their tickets.
Key Features:
Install the extension today to add more context to your conversations, and deliver better customer support right away.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Slack For Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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