Handle customer relationships better by syncing customer information from SugarCRM with Zoho Desk. Installing the SugarCRM extension for Zoho Desk will let you handle customer relationships better from Zoho Desk. Your support agents can easily access contacts, leads, and account information when they’re working on Zoho Desk tickets.
Key Features:
Retrieve contact, account, and lead details and more in Zoho Desk from SugarCRM
Support your customers with better context
Zoho Desk admins can configure the fields of contact, lead and account details to be displayed in the ticket page(app widget) to handle the ticket better.
Add account, contact, and lead details in SugarCRM right from Zoho Desk
I requested a demo more than once over several months and did not get any follow up. Decided to go ahead and purchase the app and install anyway.
The extension doesn't seem to work. During installation it confirmed a successful connection authorization but am seeing No account found, no contact found, no lead found message
Documentation offers no troubleshooting guide. I emailed assist@zohomarketplace.com three days ago nd have not received a response.
If I can get resolution and actually be able to experience the app, I would be happy to post a better informed review.
You will only be billed for the extension/app you purchase. We don't request any additional charges outside of Zoho Marketplace. (Note: If the extension/app integrates with a third-party application that requires a paid edition, you must make a separate purchase with the third party.)
How will I be billed?
Once you click the purchase button and provide your credit card details, the amount due will be deducted from your card.
How often will I be billed?
You will be billed per month or per year depending upon the option that you choose. The payment will be recurring, meaning you won't have to bother doing it again manually.
What can I do if I decide that I don't want the extension after all?
You can cancel the plan that you have subscribed to, noting the reason. We will get back to you to help you out with the necessary requirements.
Whom do I contact in case of questions regarding payments and billing?
You can drop us a mail at sales@zohomarketplace.com and get your questions regarding payments clarified.
Can I extend my free trial?
No, unfortunately we can't provide an extension to the free trial period.
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Hello,
I would recommend you to try SugarCRM for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
You will be able to share this app only after it is published.
You will be able to report issues regarding this app only after it gets published.
You will be able to request for demo regarding this app only after it gets published.
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Payments have not been opened up for users in the EU yet. However, you can mail us at sales@zohomarketplace.com to continue with the purchase.
Only admins can install or purchase this app. Please contact your organization admin for more information.
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