Empower your support team with a dynamic, real-time checklist that streamlines ticket management. As an admin, you can create custom checklist templates and set specific subject conditions. When a ticket’s subject contains a defined keyword, the corresponding checklist is automatically linked to the ticket—ensuring every task is prioritized and visible to all Desk users. With the Checklist Extension, effortlessly complete or uncheck items directly from each ticket.
| Deployment type | Zoho platform |
| Published date | May 19, 2022 |
| Version | 2.0 |
| Latest Released date | Jul 30, 2025 |
| Category | Agent Productivity |
| Pricing | Paid |
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Hello,
I would recommend you to try Ticket Checklist for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely,
null
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