Toky for Zoho Desk

Call and message customers via phone, app, or desktop.

Built for: Desk Developed by: Toky Inc

Integrate the power of Toky's business phone system with Zoho Desk and add call center features to your business. Toky offers virtual phone numbers, call recordings, voicemail, SMS, and much more. The Toky integration automatically logs call events and allows you to text or talk to your customers with a click within Zoho Desk. You can even use SMS to reply to Zoho Desk tickets and send customers notifications about the progress of their issues straight to their phones.

Key Features:

  • Start receiving calls via a local phone number in over 60 countries in minutes
  • Improve your sales and support processes with call center features like IVR, call forwarding, SMS, call queuing, call recording, and warm transfer
  • Access calls and conversations via a browser, the app for iOS or Android phones, and PCs or Macs
  • Make informed decisions based on real-time data

Tags

Deployment type API-built integrations
Published date Nov 4, 2019
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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