Twilio Plus for Zoho Desk

Enable two-way SMS/MMS communication between support agents and customers.

Built for: Desk Developed by:

Twilio SMS for Zoho Desk adds two-way SMS and MMS functionality to Zoho Desk, which enables your customers to reach out and seek support via SMS/MMS and your support agents to reply to them from the Desk interface.

Customers can create help tickets by sending a simple SMS/MMS, get SMS notifications about their existing tickets, and can converse with agents through messages.

Key Features:

    Tags :

    Deployment type Zoho platform
    Published date Nov 23, 2021
    Version 3.0
    Latest Released date Mar 28, 2022
    Category Telephony
    Pricing Paid
    Vendor Website

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