Two-way SMS for Zoho Desk, powered by your Twilio account.
Developed by Cascadia Web Services
Built for: Desk Developed by: Cascadia Web ServicesText your customers from Zoho Desk and get their replies back as tickets, using your own Twilio number. Agents can send from any ticket or contact, message many contacts at once, use templates, and schedule texts for later. Incoming texts are added to the customer's open SMS ticket, or start a new one, so every conversation stays in one place.
| Deployment type | Zoho platform |
| Published date | Nov 17, 2024 |
| Version | 2.0 |
| Latest Released date | Oct 21, 2026 |
| Category | Telephony |
| Pricing | Paid |
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| Cascadia Web Services 3439 SE Hawthorne Blvd #939 |
Cascadia Web Services has looked after business websites and the technology behind them since 2012. We run it all month to month, so you work with one team and pay one invoice. Our managed services cover WordPress hosting, maintenance, speed, and security; visibility in search and AI answers; email authentication and delivery; domains and DNS; AI workflows; online store follow-ups; and Zoho apps. We also make MountDev Ops, a set of connected business apps for CRM, helpdesk, billing, proposals, and more, set up and run for you. Website clients get a monthly report on their site's health, speed, and search performance, and a person to talk to when something needs attention.
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Hello,
I would recommend you to try Twilio SMS - Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely,
null
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