The Univerge Blue CONNECT Extension for Zoho is an innovative solution for integrating your phone system with the Zoho platform, helping your sales and support teams handle more calls more effectively. Users can manage all call-related activities inside Zoho and enrich customer interactions through call notifications, click to dial, and call recording integration features.
Key Features:
Screen pop-ups for calls: Receive screen pop-ups for incoming and outgoing calls to see instantly who is calling you or being called. The pop-ups that appear in Zoho provide detailed information and contextual access to the historical interactions with the contact.
Automatic call logs: All incoming and outgoing call activities are logged automatically inside the Zoho platform.
Click to dial: Call your customers and leads directly from your Zoho account with a single click.
Call Description And Follow-Up Activity: Enter a description during an active call or after it is completed. Additionally, create a follow-up Task, create an Event, or schedule a new Call after the active call is finished.
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Hello,
I would recommend you to try UNIVERGE BLUE® CONNECT for Zoho. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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