UNIVERGE BLUE® CONNECT for Zoho

Power up your phone system and enrich customer interactions seamlessly

Built for: Desk Developed by: UNIVERGE BLUE™
  ( 0 )

The Univerge Blue CONNECT Extension for Zoho is an innovative solution for integrating your phone system with the Zoho platform, helping your sales and support teams handle more calls more effectively. Users can manage all call-related activities inside Zoho and enrich customer interactions through call notifications, click to dial, and call recording integration features.

Key Features:

  • Screen pop-ups for calls: Receive screen pop-ups for incoming and outgoing calls to see instantly who is calling you or being called. The pop-ups that appear in Zoho provide detailed information and contextual access to the historical interactions with the contact.
  • Automatic call logs: All incoming and outgoing call activities are logged automatically inside the Zoho platform.
  • Click to dial: Call your customers and leads directly from your Zoho account with a single click.
  • Call Description And Follow-Up Activity: Enter a description during an active call or after it is completed. Additionally, create a follow-up Task, create an Event, or schedule a new Call after the active call is finished.

Tags

Deployment type Zoho platform
Published date Feb 14, 2022
Version 1.1
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

For Support Requests

Report an issue

This app is published in accordance with Marketplace review process. Click here to know more.

Newsletter
Get the latest news on useful apps to simplify work and increase productivity.