The Vonage extension for Zoho Desk enables support agents to send SMS messages to their clients, directly from within the Zoho Desk. Using this extension, the support agents can utilize SMS communication as a channel to monitor activities associated with their business processes. Also, they can forget about the open-rates of their tickets and maintain a more personal point of contact with their clients.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Vonage for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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