Vonage for Zoho Desk

Engage in more personal, two-way SMS conversations.

Built for: Desk Developed by: Zoho Corporation
100+ Installs
  ( 0 )

The Vonage extension for Zoho Desk enables support agents to send SMS messages to their clients, directly from within the Zoho Desk. Using this extension, the support agents can utilize SMS communication as a channel to monitor activities associated with their business processes. Also, they can forget about the open-rates of their tickets and maintain a more personal point of contact with their clients.

Key Features:

  • Send SMS messages to customers from Zoho Desk
  • Track SMS history from within support tickets
  • Receive incoming message to tickets associated with a customer
  • Respond to customer SMS messages from Zoho Desk

Tags

Deployment type Zoho platform
Published date Feb 9, 2022
Version 1.0
Latest Released date Mar 27, 2024
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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