Manage your conversations in channels (like WhatsApp Cloud API, Facebook, and Instagram), web chats, and ecommerce platforms. Start a conversation directly from Zoho Desk. Quickly assist your customers using a 24/7 chatbot that answers all your messages. Create new customers and new tickets right from the chat window.
Key Features:
Integrate multiple messaging platforms (like WhatsApp Cloud API, Facebook, and Instagram) or web chats with your Zoho Desk account.
Automate all conversations with workflows and chatbots and manage them through WOZTELL LiveChat.
Manage Zoho Desk customers and tickets directly in WOZTELL LiveChat.
Easily distribute work according to your agents' availability and roles.
Woztell has helped us to manage communications via WhatsApp with our customers, integrating with Zoho Desk. We are very happy with the result, it is definitely the best extension
We manage all the internal and outgoing messages with WOZTELL they have a good solution with the apps of zoho, and zoho for us its super important to our operations
Hemos estado usando woztell para nuestras comunicaciones via WhatsApp Cloud API con ZOHO estamos felices de que porfin podamos tener toda la tecnologia de chatbots para ZOHO DESK en woztell y zoho desk. Gracias equipo.
We had been using WOZTELL like our WhatsApp Cloud API for ZOHO for long time, its the best service we had been using for long time. We are really happy with them.
WOZTELL is a conversational cloud platform that you can use to manage customers’ communications.
Centralize your communications with customers on all channels (WhatsApp, Facebook, Instagram and Web) in a single dashboard, impact them through push notifications and improve their UX thanks to automations with Chatbots.
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I would recommend you to try WOZTELL Platform Integration for Zoho Desk. It would add a lot more value to your Desk account.
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