Enhance your customer service experience by seamlessly integrating Zoho Bookings with Zoho Desk. This powerful integration allows you to effortlessly create appointments directly within a ticket, streamlining your workflow. With this feature, managing appointments becomes simple and intuitive, saving you valuable time. Ensure your team operates efficiently and provides top-notch service to your clients by utilizing this innovative solution.
Key Features:
Create Zoho Bookings appointments from inside tickets in Zoho Desk
View the status of an appointment inside the associated ticket within Zoho Desk
The extension does not work properly. It allows you to follow the steps for choosing the time slot to book, but once selected, when you click on the save button, it does nothing.
This extension has so much potential and when it does work, it works great. That being said, when it does work, means that it randomly chooses when to work and when not to work on its own. I found one bug with it that I alerted the developer of, but they have not updated yet and now I'm finding the randomness of it's functionality.
Thank you for your report, Daniel. Unfortunately, the Zoho APIs do not provide access to custom fields, which limits our capabilities. Zoho has informed us that they plan to implement this feature, but they have not provided an estimated timeline for completion.
For twenty-two years we have been growing revenue for retailers and companies around the world. We specialize in web and e-commerce development and implementation including Magento, Shopify, WordPress, Zoho and Amazon Management. Our purpose is to help our clients expand through the use of technology.
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Hello,
I would recommend you to try Zoho Bookings Extension for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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