Zoho Calendar is a free online calendar application which enables you to create events to keep track of your meetings, appointments, and other important dates. The Zoho Calendar extension for Zoho Desk allows you to add events to a ticket and set up email reminders to help you remember them. For example, say you have a remote assistance session for a customer in two days. You can create an event on the customer's ticket and set reminders for any time before or after the event.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Zoho Calendar for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
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