Zoho FSM for Zoho Desk

Improve on-site issue resolution by offering great service experiences with the Zoho FSM extension for Zoho Desk

Built for: Desk Developed by: Zoho Corporation
700+ Installs
  ( 0 )

The Zoho FSM extension for Zoho Desk helps you effectively close issues that require on-site assistance. Convert tickets received on Zoho Desk into requests, estimates, or work orders and schedule the right resource based on availability skill, and proximity using Zoho FSM. View the history of services rendered to a contact in Zoho Desk for improved customer communication.

Zoho FSM is a powerful, one-stop field service management platform that supports work order management, assisted scheduling, workforce management, and billing. It helps optimize field operations and deliver unparalleled service experiences.

Visit https://www.zoho.com/fsm/ to learn more.

Key Features:

  • Link Accounts and Contacts from Zoho Desk to Companies and Contacts on Zoho FSM
  • Create requests, estimates, and work orders for tickets received on Zoho Desk
  • View all the service records created for a contact in both Zoho FSM and Zoho Desk
  • Use Zoho FSM to schedule jobs, manage work at the site, and send invoices.

Tags

Deployment type Zoho platform
Published date Aug 6, 2024
Version 1.1
Latest Released date Aug 7, 2024
Category Field Service
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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