Zoho Projects Sync for Zoho Desk

Seamless collaboration: Sync your Zoho Desk tickets with Zoho Projects effortlessly!

Built for: Desk Developed by: Nexivo | Zoho Premium Partner
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The Zoho Projects Sync for Zoho Desk extension seamlessly integrates Zoho Projects with Zoho Desk, allowing teams to enhance collaboration and streamline workflows between project management and customer support. With this extension, support agents can effortlessly link Zoho Desk tickets to corresponding projects and tasks in Zoho Projects, ensuring customer issues are tracked and resolved within the context of ongoing projects.

You'll get real-time ticket synchronization, direct access to project updates, task assignments, and status tracking, all from within Zoho Desk. This integration empowers support and project teams to work together efficiently, improving response times, transparency, and customer satisfaction.

Key Features:

  • Link Zoho Desk tickets to relevant projects and tasks in Zoho Projects, ensuring all customer issues are tracked within the appropriate context. Keep project details and ticket updates in sync across both platforms, providing teams with up-to-date information.
  • Effortlessly convert customer support tickets into actionable tasks in Zoho Projects without leaving Zoho Desk. Bridge the gap between support and project teams, allowing them to work together on resolving customer issues effectively.
  • Configure how tickets and tasks are mapped to suit your business requirements, ensuring flexible workflows. Easily configure and deploy the extension with minimal technical effort for quick adoption by your teams.
  • Reduce redundant communication and manual tracking by automating task creation and data sharing between teams. Keep customers informed by linking their support tickets to project tasks and providing real-time status updates.

Tags

Deployment type Zoho platform
Published date Dec 3, 2024
Version 1.0
Category Collaboration
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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