Zoho Translate is a translation service developed in house by Zoho to translate text into a wide range of languages. The translation is performed through a stateless API call to the same data center where your Desk organization resides. The Zoho Translate extension for Zoho Desk helps your agents view ticket conversations in their desired language. It also enables them to offer support in a customer's native language. For example, if you are on the ticket details page and you want to change the language of a customer conversation from French to English, then you can use the extension to view its translation right inside the ticket.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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I would recommend you to try Zoho Translator for Zoho Desk. It would add a lot more value to your Desk account.
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