TeleCMI for Zoho

A business phone system for global enterprise communications integrated with ZOHO

Built for: Mail Developed by: TeleCMI Technologies Private Limited
  ( 4 )

Integrate TeleCMI with Zoho and get access to cloud telephony features like call history, call reports, call recordings, incoming call with pop-up notifications, and the option to make outbound calls right from within Zoho.

Key Features:

  • Call History: Track all incoming and outgoing calls with detailed missed calls and answered calls reports and a user based filter option in Zoho.
  • Call Recording: Analyze call recordings of agents and prospects in Zoho to improve the customer experience and for future business references.
  • Call Follow-up: Once the conversation with prospect is completed, you can add a call disposition, call description, and follow-up action for the call in Zoho.
  • Leads and Contacts: Track leads status like name, contact number, and date of follow-up in Zoho for an effective business model. Store prospect information as contacts in Zoho.

Tags

Deployment type Zoho platform
Published date Sep 7, 2020
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard

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