Enjay Synapse for Zoho

Enhance your customer experience with Enjay Synapse for Zoho

Built for: Recruit Developed by: Enjay IT Solutions Ltd.
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Enjay Synapse IP PBX is a complete telephony and call center solution with inbound and outbound call handling, call recording, IVR, ACD, and predictive/progressive dialing. Zoho PhoneBridge integrates with Enjay Synapse to enable click to call, call logging, and screen popups within your Zoho apps.

Key Features:

  • Click to Dial - Make a call by simply clicking the button beside a contact number, and help your agents reach more prospects faster.
  • Screen Popups - Clearly display caller information like name, email address, lead status, and more when a call comes in so you can predict the customer's intent before answering.
  • Call Logging - Save inbound, outbound, missed call, and call duration logs in your Activity module, and automatically associate the call log with the relevant lead or contact record.
  • Create New Contact/Lead - Easily create a new contact or lead from the call popup screen for new customers.

Tags

Deployment type Zoho platform
Published date Oct 26, 2021
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Peoplepluspremium
  • Professional
  • Enterprise
  • Zoho One
  • Peopleplusenterprise

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