Call Center Studio for Zoho

Easily contact and engage with your customers on an all-in-one platform.

Built for: SalesIQ Developed by: Call Center Studio
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Call Center Studio Extension is an innovative solution to integrate your phone system with the Zoho platform, helping your sales and support teams handle more calls effectively. Users can manage all call-related activities inside Zoho and enrich customer interactions through call notifications, click to dial, and call recording integration features.

Key Features:

  • Screen pop-ups for calls: Receive screen pop-ups for incoming and outgoing calls to see who is calling you or being called instantly. The pop-ups that appear in Zoho provide detailed information and contextual access to the historical interactions with the contact.
  • Click to Dial: Call your customers and leads directly from your Zoho account with a single click using the Click to Dial feature.
  • Automatic call logs: All incoming and outgoing call activities are logged automatically inside the Zoho platform.
  • Call recordings: Access call recordings directly from the Zoho call logs. If a call has been recorded, the option to playback the call will appear.

Tags

Deployment type API-built integrations
Published date Jun 7, 2023
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise

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