Facebook

Chat with your visitors, expand your customer base and get potential leads.

Built for: SalesIQ Developed by: Zoho Corporation
  ( 1 )

Qualify leads and get them into your sales funnel with Zoho SalesIQ. Get access to transcripts from past chats, recent tickets, deals in the pipeline, and campaign history, all from inside the chat window.

Key Features:

  • Use Zoho SalesIQ's live chat service to reach your Facebook audience. With this extension you can synchronize your customer communication and keep it all in one place.
  • Have chat sessions with multiple Facebook page visitors at the same time. Each conversation will be displayed under different tabs in your Zoho SalesIQ account.
  • Zoho SalesIQ creates chat reports from your conversations so you can compare metrics and spot trends. See your top agents, most active departments, unique visitors, and other key metrics.

Facebook is an integral tool for marketers: it helps them achieve their business goals by driving sales online and raising brand awareness, and it opens them up to an enormous social network audience who use the platform to connect with brands. However, a social networking tool by itself isn't enough to increase sales; visitors to your page will often have questions about your products, or will want to chat with someone on your team for more information about your company. You need to be able to communicate with your prospects at any time, in any medium, to convert even the coolest lead to the hottest deal.
Integrate Zoho SalesIQ with your Facebook page and have conversations with your customers the moment they need you. Zoho SalesIQ gives your team the right communication platform so they can answer customers' questions and have live chat conversations at any time.

Tags

Deployment type Zoho platform
Published date Jun 2, 2016
Version 1.1
Category Sales
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise

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