Squaretalk Axiom

Axiom - Cloud Contact Center Platform

Built for: SalesIQ Developed by: Squaretalk
  ( 8 )

Squaretalk Axiom’s native integration with Zoho lets you set up your call center quickly, connect your phones and chosen Zoho product, and start working. It offers a robust set of features and the unique ability to customize additional integrations quickly and easily.

Key Features:

  • Easily Integrate
    Connect Zoho and start making and receiving calls from any computer with the click of a mouse. Share key call information including call history, recordings, key metrics, and any other relevant caller or agent data.
  • Intelligent Skill-Based Routing
    Forward your clients to the team with the right skills including language and technical expertise and connect them directly to the most appropriate agent based on their Zoho CRM profile while skipping the IVR.
  • Remote Work and Security
    Enjoy one of the strongest VoIP security infrastructures that reduce exposure to non-trusted networks, blocks threats at the highest level, and allows secure communications and business collaboration.
  • Follow up on missed calls and keep track of potential lost business.

Tags

Deployment type Zoho platform
Published date Mar 12, 2018
Version 5.0
Category Telephony
Pricing Paid
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise

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