Twilio Flex for Zoho

Ciptex RACE for Twilio Flex

Built for: SalesIQ Developed by: Ciptex Ltd
  ( 1 )

The Ciptex Twilio Flex for Zoho integration allows Zoho users to use all the ominchannel contact center features of Twilio Flex and Ciptex RACE from within Zoho. Providing Screen pops, Click 2 Call and Call recording and Call records and Dispositions. PCI-compliant telephone payments are also possible.

Key Features:

  • Telephone, web chat, video calling, WhatsApp, and Facebook channels
  • Call recording, Workforce optimization, and quality management
  • PCI-compliant payments
  • Dedicated support

Tags

Deployment type Zoho platform
Published date Sep 13, 2022
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise

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