It's common for customers to submit tickets about a product they've just purchased or one they have been using for awhile. Such tickets will only display the product name as a field value and don't provide an option to view the underlying product details. The Zoho Desk Product Info extension comes in handy, as it helps you see the complete product details on a customer's ticket. With clear context, you can provide better customer support.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Desk Product Info. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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