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There has never been a simpler, more reliable way to translate your support tickets. Powered by state-of-the-art AI and a worldwide community of translators, Unbabel delivers translation at enterprise scale. We help you serve customers in any language, with fast, native-quality translations of your customer support tickets in Zoho Desk. Customers are happier interacting in their native language, and timely multilingual support paves the way for a smoother customer experience — as well as improved first-reply, handling time, backlog, and CSAT. Global businesses including EasyJet, TomTom, Under Armour, and Rovio trust Unbabel to deliver native-quality translations of customer support tickets at scale. With Unbabel, Skyscanner saw its CSAT increase from 75% to 92% in a year. Unbabel for Zoho Desk helps your enterprise delight customers and empower teams in every language you need. Your agents bring the support skills. We bring the language skills, no changes to your workflow required. Unbabel just goes with your Zoho Desk workflow, allowing you to provide comprehensive multilingual coverage without changing your current support processes. It helps you to build a more effective, scalable, and flexible team by recruiting your agents for their support skills, not their languages. To learn more, visit our website (unbabel.com/integrations/zoho). Unbabel for Zoho Desk requires an account and subscription. Contact us now to learn about what Unbabel can do for your customer support on our website or email marketplace@unbabel.com.
Unbabel's Customer Service Solution allows modern enterprises to understand and be understood by their customers in dozens of languages. Powered by state-of-the-art AI and refined by a global crowd of thousands, Unbabel helps global brands like Booking.com, Facebook, Skyscanner, easyJet, Under Armour and Rovio remove language as a concern, increasing customer satisfaction and building a more efficient customer service operation in the process. For more information, visit: unbabel.com/integrations/zoho/
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I would recommend you to try Unbabel for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
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