Custify

About Vendor

Custify is a customer success platform designed for B2B SaaS business.

It helps to better meet customers' needs, reducing churn and increasing lifetime value.

Insights about product usage as well as data from CRM, support, billing, and other systems are brought together in one place.

Relevant customer success KPIs (health scores) and client interactions are displayed in an easy-to-understand dashboard.

Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently.

Custify also has a sophisticated automation engine built in for low-touch workflows.

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