The babelConnect app empowers businesses to offer integrated communications in their support processes. Use calls and SMS alongside other channels and employee workflows, all within the Zoho web interface. The integration provides inbound and outbound call handling out-of-the-box. On top of that, create powerful processes combining the call handling of babelforce and Zoho’s ticketing capabilities.
babelforce GmbH Mindspace Friedrichstr. 68 10117 Berlin Germany
We started babelforce in 2013 because we’d seen how many broken processes existed in the contact center. Why should customers always struggle to get good service?
After looking around for a platform that could fix those processes – and simplify service – we realized that the product just didn’t exist.
So, we made it ourselves. babelforce’s goal is to make customer service easy – for customers, for agents and for you. Our No-Code platform makes it simple to create and evolve any customer service process, in a matter of days or even hours.
You don’t need coding skills to use babelforce; you can create your ideal customer solutions using intuitive visual tools. What’s more, those solutions will work across all your core systems because babelforce integrates with everything – literally.
Whether you’re focused on inbound, outbound, multichannel or self-service, you can create what you need with babelforce.
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I would recommend you to try babelConnect. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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