CallHippo for Zoho

CallHippo Virtual Telephony for Zoho

Built for: CRM Developed by: CallHippo
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CallHippo offers an easy-to-use interface with intuitive navigation, helping you quickly call leads while you are still on the Zoho dashboard. View every call log and call metric, send SMS directly from your Zoho dashboard, and improve sales, productivity, and customer support with a variety of features.

Key Features:

  • IVR: Empower your teams with CallHippo’s bespoke IVR (Interactive Voice Response) system and help your customers achieve desired solutions to all their questions and issues in a timely and systematic manner.
  • Call monitoring: This feature is all about control and training and can help you identify agent proficiency and performance, leading to better customer satisfaction and boosted sales and revenue.
  • Warm transfer: The Warm Call Transfer feature allows you to redirect a connected call from your phone number to a team member. Once the call transfer is done, your call will be disconnected, and the transferred call is established as a new connection.
  • Call recording: This feature improves productivity, team training, and coaching endeavors by allowing you to record all your business calls.

Tags

Deployment type Zoho platform
Published date Jan 5, 2022
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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