TCN for Zoho

Contact center solutions built for better conversations.

Built for: CRM Developed by: TCN
  ( 0 )

TCN for Zoho is an innovative call center solution that integrates into the Zoho platform, helping
your sales and support teams handle more calls more effectively. Users can manage all call-
related activities inside Zoho and enrich customer interactions through call notifications, click-to-
dial, and call recording integration features.

Key Features:

  • Screen pop-ups for calls: Receive screen pop-ups for incoming and outgoing calls to see who's calling you or who you're calling instantly. Pop-ups that appear in Zoho provide detailed information and contextual access to any historical interactions with the contact.
  • Click to dial: Call your customers and leads directly from your Zoho account with a single click using the click-to-dial feature.
  • Automatic call logs: All incoming and outgoing call activities are logged automatically inside the Zoho platform.
  • Call recordings: Access call recordings directly from Zoho's call logs. If a call has been recorded, the option to play back the call will appear.

Tags

Published date Feb 22, 2024
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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