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Create tickets from video comments and respond to them from within Zoho Desk
View tickets that have the same custom field value as the current ticket
View key customer sales information from inside support tickets.
Manage customer support and customer subscriptions under one roof to provide seamless service.
Add your Office 365 users, contacts, and email conversations to Zoho Billing.
Track, improve, and optimize your customer service experience using Zoho Survey
Connect the apps you use every day to automate your work and be more productive.
Advanced ticket filters to help you find exactly what you need
Easily create email templates in multiple departments simultaneously
Track order information from Zoho Commerce inside tickets