Zoho Sprints for Zoho Desk

Create work items for tickets in Zoho Sprints

Built for: Desk Developed by: Zoho Corporation
6.8k+ Installs
  ( 29 )

Zoho Sprints is an online agile project management solution designed to help teams plan their project, track their progress, and deliver great products on time. It also enables people to discuss, collaborate, and iterate on their products to achieve perfection. The Zoho Sprints extension for Zoho Desk seamlessly connects your customers, support, and development for end-to-end visibility of features and issues. It allows you to provide speedy and agile customer support by creating work items for tickets while tracking their progress— all from within Zoho Desk.

Key Features:

  • Submit work items to the relevant engineering team by mapping departments within Zoho Desk to related projects in Zoho Sprints.
  • Classify the work items to track different types of work—such as user stories, tasks, bugs, or custom work items.
  • Comments added to the work items in Zoho Sprints will be pushed to Zoho Desk, and vice versa—as private comments.
  • View ticket details such as the status, due date, and assignee status from within Zoho Sprints.

Tags

Deployment type Zoho platform
Published date May 13, 2019
Version 1.0
Latest Released date Jan 21, 2025
Category Project Management
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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