Zoho BugTracker for Zoho Desk

Submit tickets as issues and track them until closure.

Built for: Desk Developed by: Zoho Corporation
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Your business most likely receives customers' issues in the form of support tickets. If your customers are experiencing issues that aren't being resolved and managed efficiently, customer satisfaction can take a hit. The Zoho BugTracker extension for Zoho Desk helps your users submit issues as support tickets and track their status until closure, ensuring seamless communication between your customer support and engineering teams.

Key Features:

  • Submit issues to the relevant engineering team by mapping departments within Zoho Desk to related projects in Zoho BugTracker.
  • Easy collaboration on tickets with automatically synchronized comments across applications.
  • Receive notifications whenever someone leaves a comment or updates the status of an issue in Zoho BugTracker.

Tags

Deployment type Built-in integrations
Published date Aug 30, 2018
Version 1.0
Category Project Management
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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