Zoho Survey for Zoho Desk

Track, improve, and optimize your customer service experience using Zoho Survey

Service: Desk Developed by: Zoho Corporation
1.3k+ Installs

The support desk is an indispensable part of any organization. Not only do they attend and resolve customer issues, but they help better the relationship between the company and its customers. But how do you ensure that you are carefully monitoring your customer support and making sure that they are top-notch? You survey your customers.

The Zoho Survey extension for Zoho Desk helps you gather the information you need to improve your customer service. You can create surveys and send them out to your requestors to learn about how your tech support engineers are performing. Also, you can ask for ratings at every reply, or just once after the ticket is closed. So start surveying with the Zoho Survey extension and get a better idea of how to deliver more happiness in every ticket.

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    Tags :

    Published date Jan 5, 2020
    Latest Released date Nov 28, 2021
    Category Sales & Marketing
    Pricing Free
    Platform Sigma

    Compatible Editions

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