Integrate Google analytics and track how your live chat operations contribute to your goals. See all interactions of your live chat operations with your visitors and track its effectiveness.
Business owners and SEO analysts need to be able understand and quantify their customers' behavior and their competitors' performance in order to make informed, efficient business decisions. They need a tool that can monitor data on live chat operations, the quality of competitor support teams' performance, and more to take the guesswork out of their business approach. Integrate Zoho SalesIQ with Google analytics to gain insights into how visitors use your live chat platform and how well it's performing. Track your live chat operations to see how your sales team's approach contributes to your business goals. Analyze your chat strategy's effectiveness to ensure your business operates more efficiently.