Ooma Enterprise for Zoho CRM

Dial numbers, call history, contact matching, and auto activity creation, all from within Zoho CRM.

Built for: CRM Developed by: Dimensions Technologies Ltd

Boost productivity, eliminate misdials, and empower your business by adding a 360-degree view of customer communications to Zoho CRM.

Ooma Enterprise for Zoho CRM provides an embedded CTI client, allowing users to manage and streamline your communications — all from within the Zoho CRM UI. Click-to-dial helps eliminated misdials and improves user efficiency. Additionally, automatic logging of communications with clients avoids repetitive tasks for users and helps cut down on manual data entry mistakes.

When combined with screen popping to seamlessly identify incoming callers, Ooma Enterprise for Zoho CRM helps optimize your customer interactions, resulting in improved customer retention and a stronger brand reputation in the market.

Key Features:

  • Embedded Communications - Avoid context switching by having a client embedded within Zoho CRM
  • Click-to-dial - Simplify call setup by dialing directly from contacts
  • Contact Matching - Auto-identify contacts based on Caller ID to save time on calls from Zoho CRM.
  • Activities - Automatically creates activities for each call, providing a clear record of communications with each customer.

Tags

Deployment type Zoho platform
Published date Oct 11, 2023
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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