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SMS and WhatsApp Messaging by HelloSend
HelloSend’s messaging app for Zoho CRM streamlines SMS and WhatsApp communication, enabling direct messaging, bulk messaging, and automated messaging—all within Zoho CRM platform.
Activate SMS, WhatsApp, and Call support in Zoho CRM to enhance communication with your prospects. Effortlessly send personalized, campaign-based, or automated messages, and make calls directly from the CRM. Stay on top of every customer interaction with real-time notifications, sent to the lead owner or a designated email address. Manage both incoming and outgoing messages and calls in a centralized inbox for seamless communication.
Channels Supported: SMS, Call, WhatsApp
SMS Number Flexibility: Use your own SMS number or get one from us—starting at just $1.25.
Seamless Zoho Integration: Fully integrated with Zoho CRM, supporting leads, contacts, deals, and configurable to work with any modules.
Start Your Free Trial: Enjoy a 3-day free trial with no credit card details required.
Key Features:
SMS Messaging: Connect your existing Twilio or RingCentral account to enable Direct, Bulk, and Automated SMS. You can also connect multiple SMS numbers for seamless communication.
Call: Connect a voice-enabled number to initiate both outgoing and incoming calls. Define business hour settings, set up call flows, and manage multiple teams. You can also connect multiple voice-enabled numbers for enhanced call management.
WhatsApp Messaging: Link your WhatsApp Personal or WhatsApp Business account number to enable Direct, Bulk, and Automated SMS. Manage multiple WhatsApp numbers for comprehensive outreach.
Individual or Shared Inbox: Easily manage all conversations in the HelloSend Inbox, fully integrated with Zoho CRM records for a unified view of customer engagement. Track interactions efficiently while ensuring secure team collaboration with the Control User Access feature.
Fantastic app! Installation was quick and seamless. I scheduled a support call for a walkthrough, and the team was punctual, courteous, and even assisted with the Zoom setup. The ability to send and receive images is a huge advantage, especially since our clients frequently share pictures. After testing multiple apps, this one stands out as the most comprehensive and reasonably priced. Highly recommend!
Great experience to deal with. Super quick to respond. Fair to work with and an excellent product. I tried at least 5 other integrations that work with Zoho and Twilio and this was the best by far.
The demo process was very helpful an to me HelloSend is the best tool to my requirements sending WhatsApp, the message integration and automation. Also the opportunity to have a ZOOM with a supporter was great! It helped me to get me even faster up and running.
The demo process was very straightforward and informative. Kavitha was extremely helpful in answering any questiond and providing a live demo in our instance. Excited to use the product more!
Super happy with the extension!! And even more excited about the support they have given us. Arul and Dinesh were amazing, they helped with everything we needed. Super excited to continue to use HelloSend!
Thank you! We're thrilled you loved our customer service. The HelloSend SMS and WhatsApp solution is supporting our clients' businesses effectively, and we’re excited to share that a Voice channel is on the way! We’ll keep you posted on updates. Let us know if there's anything more we can do for you!
Much more straightforward onboarding than SMS Magic. SMS Magic wanted me to do the 10DLc again. The Onboarding was HelloSend was smooth with jumping on a Zoom Call. So far so good. Thanks.
Thank you for the great feedback! We're thrilled to hear that HelloSend's onboarding process was smooth and hassle-free for you. Making things easy for our customers is always our goal. If you need any further assistance, we’re just a Zoom call away!
I got excellent service and support from the Hellosend team! The WhatsApp integration is fantastic, bringing all customer conversations together in one place. The support is fast and excellent. I highly recommend this integration for WhatsApp and SMS.
Thank you for the wonderful review! We're so glad to hear that the WhatsApp integration and our support have been helpful to your business. We truly appreciate your recommendation and are always here to assist you with anything you need!
Hello Send SMS Tool is an excellent resource. I've used various tools in the past, but this one stands out for being intuitive and reasonably priced. I highly recommend giving it a try! Additionally, their support team is incredibly proactive and approachable, always ready to assist whenever needed.
Thank you for your fantastic review! We're thrilled to hear that HelloSend stands out for its ease of use and value. We're also glad our support team has been helpful. We truly appreciate your recommendation and are always here to assist you!
Thank you for your feedback! We're pleased to hear that the implementation call went well. We're actively working on your requests and will keep you updated on our progress! For any queries reach us at assist@hellosend.com
Implementation was easy, had a few challenges on connecting to Twilio to where support was immediate to trouble shoot and fix. Error on our side. Implementation call was fantastic, meets all of our requirements, look forward to the automation side of the product.
Thank you for your feedback. We're glad the implementation went well and that our team could help with the Twilio connection. It's great to hear the product meets your needs. We look forward to you exploring the automation features. Please reach out if you need any further assistance. assist@hellosend.com
Excellent App. It was easily installed and worked right away. I made an appointment with customer service just to get a tour of the app. They were on time, actually called me on the phone and helped me connect to Zoom. They were very polite and patient. Through the app, you can send and receive images. This is a plus for me because our clients always send us pictures. The price is reasonable; after checking and installing several apps, this is truly the most complete. I highly recommend this app. Good luck.
Thank you for your wonderful feedback! We're glad to hear the app is working well for you and that our team could assist. We appreciate your recommendation! For any queries reach us at assist@hellosend.com
After looking high and low for a SIMPLE Zoho RC SMS tool, I found this one. It works exactly as advertised for both single and individual lead/contact SMS messages as well as MASS SMS messages to lead or contact groups. Installation was kinda easy, do I would suggest you avail yourself of the tech team and Kavita to make sure your admin and non-admin users are set up and configured. I and my users like it.
One last thing. I have asked them to make the SMS feature with RC synchronous. IF you send or receive a TXT though ZOHO, it WILL show up in your RC call activity. IF, however, you send to a lead or contact's number from the RC TXT app, it WILL NOT show up in the lead's/contact's ZOHO record.
Yes, the app is now synchronized with RingCentral. Any texts sent through the RingCentral app will now sync within Zoho. Thank you for suggesting this feature—your satisfaction is our greatest reward!
Thank you for your fantastic review! We're thrilled to hear our support and commitment to improving the app meet your business needs. If you have any further suggestions, feel free to reach out!
Use this app every day to text my customers and mass text them with imbedded fields to give a personal touch. Any time I have an issue, the support gets back to me under 24 hours. Highly recommend!
Thank you so much for your wonderful review! We're thrilled to hear that our app is making it easy for you to stay connected with your customers and add a personal touch. It's great to know our support team has been able to assist you promptly. We truly appreciate your recommendation! If you ever need anything else, we're here to help.
We truly appreciate your encouraging feedback! We're thrilled that you're finding value in our product and are dedicated to enhancing it even further. Please don't hesitate to share any additional suggestions with us at assist@oapps.xyz. Thank you for selecting our service!
Level Up Your CRM with HelloSend. Enhance communication with Direct messaging, SMS campaigns, and Automation.
How HelloSend transforms Sales Communication?
Real-Time Connection with Prospects: With HelloSend, your sales team can connect directly with prospects in real-time using personalized SMS, building stronger client relationships right from your CRM.
Expand Your Reach with Campaign Messaging: Effortlessly reach a wider audience by sending campaign messages that announce promotions, updates, or events—all with just a few clicks.
Automate Follow-Ups and Save Time: Stay on track with automated SMS by setting up triggers for reminders, confirmations, and notifications, ensuring your sales pipeline moves smoothly.
Twilio Bulk SMS and Multiple number support for Zoho Desk
Desk
Call for Zoho CRM by HelloSend
CRM
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I would recommend you to try SMS and WhatsApp Messaging by HelloSend. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
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