Instant Messenger for Zoho Desk

Send bulk SMS and MMS messages to customers from Zoho Desk.

Built for: Desk Developed by: HelloSend
200+ Installs
  ( 2 )

Streamline customer interactions and optimize support team efficiency with this versatile SMS extension for Zoho Desk. Seamlessly integrate SMS capabilities into your platform, empowering your team to engage with customers through text messages, ensuring prompt assistance and a comprehensive customer service experience.

Key Features:

  • Inbound and outbound SMS/MMS: Send inbound and outbound SMSs/MMSs that will be recorded as tickets and threads inside Zoho Desk.
  • Instant customer engagement: Reach your customers where they are to facilitate quick and convenient interactions for efficient issue resolution.
  • Bulk and individual SMS: Send bulk SMS messages to multiple customers at once using top SMS providers. Configure multiple phone numbers and alpha senders.
  • Boost efficiency: Increase your support team's productivity and responsiveness so they can handle customer queries and provide timely assistance directly through SMS.

Tags

Deployment type Zoho platform
Published date Jun 21, 2023
Latest Released date Apr 22, 2024
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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