Enhance your sales and customer communication processes by efficiently capturing and managing leads, automating lead scoring, and identifying prospects that are likely to convert—all through the Zoho CRM-integrated VAANI omnichannel dialer software.
With VAANI, you can manage communications across various channels (email and calling) providing a holistic view of customer interactions. Through embedded computer telephony integration (CTI) functionality, users can communicate directly within the Zoho CRM interface, ensuring a 360-degree view of customer interactions. The click-to-dial feature eliminates misdials, while automatic communication logging minimizes errors and reduces manual data entry.
Key Features:
VAANI can automatically initiate outbound calls (autodial) to leads or contacts within Zoho CRM, eliminating the need for manual dialing, saving agents time and effort.
VAANI allows you to import leads (add them one by one or upload a larger list), providing detailed information for contacts.
Simplify call setup with click-to-dial functionality (for both inbound and outbound calls) directly from Zoho CRM contacts.
VAANI auto-identifies contacts with Caller ID, allowing for efficient and personalized communication.
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VAANI is an omni channel dialer solution that is customizable based on the requirement of the clients. Our CCaaS solution has taken a scalable communication platform approach to build business apps on top of it. With VAANI, you get ready-to-use contact center applications with integrated Intelligent Knowledge Portal and Quality Management System. Awarded as the Most Innovative Product of the Year 2021, VAANI comes with an in-built dialer to make calls within the portal. With the new VAANI Phone Bridge widget, it has expanded into different CRMs.
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I would recommend you to try Vaani for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
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