Amazon Connect for Zoho Desk

Bring the power of Amazon's intelligent cloud telephony integration to Zoho Desk.

Built for: Desk Developed by: Zoho Corporation

Amazon Connect is a cloud-based contact center service that makes it easy to set up and manage a customer contact center and provide reliable customer engagement, at any scale. We make Amazon Connect easy to set up, using a self-service graphical interface to design contact flows, manage your agents, and track performance metrics.
The Amazon Connect extension for Zoho Connect provides agents with powerful call controls for inbound and outbound calls all within a single environment. With only a few clicks in the AWS Management Console, agents can take calls in Zoho Desk.

Key Features:

    Tags :

    Deployment type Built-in integrations
    Published date Aug 31, 2018
    Version 1.0
    Category E-Commerce
    Pricing Free
    Vendor Website

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