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Amazon Connect is a cloud-based contact center service that makes it easy to set up and manage a customer contact center and provide reliable customer engagement, at any scale. We make Amazon Connect easy to set up, using a self-service graphical interface to design contact flows, manage your agents, and track performance metrics. The Amazon Connect extension for Zoho Connect provides agents with powerful call controls for inbound and outbound calls all within a single environment. With only a few clicks in the AWS Management Console, agents can take calls in Zoho Desk.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Amazon Connect for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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