Effortlessly export tickets from Zoho Desk with various filter options with this extension. With filters, you get the option to filter your export tickets using default or custom fields.
Cannot export threads, Desk already has this function inbuilt and is easy enough to filter an Excel sheet. The description of the plugin needs to be more detailed.
We appreciate your valuable feedback. Currently, our extension provides the flexibility to export the data by applying the filters on the custom fields which is not something by default available in the system in front end providing users the flexibility to export the data using dynamic filters.
As far as export ticket thread is concern we would like to understand the use case more in detail. Please reach out to us on zohomarketplace@fristinetech.com for us to be able to discuss and see the way forward on the same.
This extension is very helpful for exporting the required tickets if your support is spread across multiple departments & teams and helps to export the ticket with custom fields filters which is one of the best & advanced features of this extension since the default ticket view doesn't support the custom field filters, easy to use.
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Hello,
I would recommend you to try Export tickets with filters for Zoho Desk. It would add a lot more value to your Desk account.
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We appreciate your valuable feedback. Currently, our extension provides the flexibility to export the data by applying the filters on the custom fields which is not something by default available in the system in front end providing users the flexibility to export the data using dynamic filters.
As far as export ticket thread is concern we would like to understand the use case more in detail. Please reach out to us on zohomarketplace@fristinetech.com for us to be able to discuss and see the way forward on the same.
Hope this helps & clarifies.
Thank you.