The Geolocation extension for Zoho Desk enables Admins to find the current location of their agents on Google Maps, and assign them tickets from nearby customers. Destination plotting on the map allows agents to view the route map and directions, so they can easily locate the customers and provide quicker service. Overall providing a better customer service management.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Geolocation for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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