Help Desk Migration simplifies the process of Zoho Desk data migration for companies across diverse sizes and industries. Whether importing between help desk software or merging Zoho Desk organizations, our solution has you covered.
By integrating this data import app, your team can significantly reduce the time and effort required for importing data to Zoho Desk. Focus on your customer service operations while Help Desk Migration ensures a seamless migration of tickets, agents, teams, accounts, customers, and knowledge base data.
The Help Desk Migration Wizard is user-friendly and requires no coding expertise. Simply log in, configure your settings, run tests, and execute the Full migration when ready. If you have any questions, our dedicated support team is readily available, just a click away.
Leveraging this automated migration solution empowers your organization to transition data to Zoho Desk efficiently, minimizing disruptions and enabling your team to concentrate on delivering exceptional customer service.
Key Features:
Unlimited Free Demos: Import a small data batch into Zoho Desk to validate mapping and make necessary adjustments. Alternatively, opt for a custom Demo to transfer up to 20 handpicked ticket and article IDs in a single Zoho Desk instance.
Data mapping: Easily map default and custom Zoho Desk ticket fields. If any custom fields are missing, create them directly within the Migration Wizard on the target Zoho Desk platform, seamlessly preserving all relationships and connections between records.
Built-in customization: Tailor your Zoho Desk migration with automated options such as skipping attachments, migrating inline images as attachments, transferring content translations, moving call recordings, importing side conversations, and ensuring the newest records are imported first.
Concierge migration: Our team handles the entire process, from migration planning and setup to the Full Migration execution, ensuring a stress-free Zoho Desk import tailored to your specific needs.
The migration from Zendesk to Zoho was very smooth with this app & team. They guided us through the process and everything was created successfully. Thanks so much!
We recently migrate from Kayako to Zoho Desk and all the process was really easy; The connecting, mapping, test and migration is really straight forward. This is my second time using HDM and if needed I would request help from them again.
The migration setup was really easy. I'm a data analyst myself so I'm able to export, transform and upload issues from one helpdesk to another by myself but the experience with HDM was so easy that I won't spent my own time on it. There was one error during the upload caused by an inconsitency on our data but even within the weekend it was solved within a very short time and they finished the migration themselves on time.
We managed to migrate from Autotask PSA to Zoho Desk using HDM and the process was very easy and quick. Pricing is competitive and Customer support is awesome.
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Hello,
I would recommend you to try Import and Export for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
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