MyOperator for Zoho PhoneBridge integration provides real-time customer information to agents on incoming calls. Agents can initiate a call to any lead or contact with a single click. Managers can track all missed and received calls.
Key Features:
Click to call: Agents can initiate calls to any lead or contact with one click
Real-time notifications: Pop-up notifications with customer details accompany incoming calls so agents can fetch previous conversations before picking up the call
Call log: All incoming and outgoing calls are logged in the Zoho platform under the activity/call section
Agent tagging: Calls and activity is automatically mapped to the agent receiving the call
MyOperator was started with a vision to help businesses utilise cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of 180+, and the growth continues.
We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience.
Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe.
We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries.
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Hello,
I would recommend you to try MyOperator for Zoho. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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